Privacy Policy

This Privacy Policy describes how NewsMyOnline ("we", "us", "our"), operated through the domain newsmy.online, collects, processes, stores, and protects personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. By using this website, you acknowledge the practices described below.

A. Identity of the Data Controller

NewsMyOnline is the data controller for all personal data collected through this website. Our registered business address is 40-5, Jalan Cheras, 1, Jalan 2/101c, Cheras Business Centre, 56100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia. For data-related enquiries, contact: [email protected] or call +603 9130 7226.

B. What Personal Data We Collect

We collect personal data through the following means:

• Contact form submissions: Full name, email address, phone number, and message content.
• Newsletter sign-ups: Email address only.
• Automatic technical data: IP address, browser type, operating system, referring URL, and pages visited — collected via server logs and analytics tools.
• Cookie data: Preference records and session identifiers. See our Cookie Policy for details.

We do not collect sensitive personal data as defined under the PDPA, including data relating to health, religion, or political opinions.

C. Purposes of Processing

Personal data is used only for the following purposes, each of which has a lawful basis under the PDPA:

• Responding to enquiries submitted through the contact form (legitimate interest / consent)
• Delivering newsletter communications to subscribers who have opted in (consent)
• Analysing website usage to improve content and performance (legitimate interest)
• Maintaining security and preventing fraudulent or harmful activity (legitimate interest)
• Complying with applicable legal obligations in Malaysia

D. Data Sharing and Disclosure

We do not sell, rent, or trade personal data to third parties. Data may be shared in the following limited circumstances:

• Service providers: Hosting, analytics, and email delivery providers who process data solely on our behalf under appropriate data processing agreements.
• Legal obligation: Where disclosure is required by Malaysian law, court order, or regulatory authority.
• Business transfer: In the event of a merger, acquisition, or asset sale, data may be transferred to the successor entity with appropriate notice to affected individuals.

All third-party service providers are selected with data security and compliance in mind.

E. International Data Transfers

Some of our service providers may process data outside of Malaysia. Where this occurs, we ensure adequate safeguards are in place consistent with the requirements of the PDPA and applicable international data protection standards.

F. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Contact form data: Retained for up to 24 months following the last interaction.
• Newsletter subscriber data: Retained until the subscriber unsubscribes or requests deletion.
• Technical/log data: Retained for up to 12 months then anonymised or deleted.

G. Your Rights Under the PDPA

Under the Personal Data Protection Act 2010, you have the right to:

• Access personal data we hold about you
• Request correction of inaccurate or incomplete data
• Withdraw consent for processing at any time (where consent is the lawful basis)
• Request deletion of your data, subject to legal retention obligations
• Object to processing carried out on the basis of legitimate interest

To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable period in accordance with the PDPA.

H. Security Measures

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. These include HTTPS encryption, access controls, and regular security reviews. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

I. Children's Privacy

This website is intended for business users and is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted personal data through this site, please contact us for immediate removal.

J. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. The revised policy will be published on this page with an updated effective date. Continued use of the website following any changes constitutes acceptance of the updated policy.

K. Contact and Complaints

For any privacy-related concerns, contact our team at [email protected]. If you are not satisfied with our response, you may escalate the matter to the Department of Personal Data Protection (JPDP) Malaysia, the supervisory authority under the PDPA.